- HOW TO ORDER -

There's two ways to place an order: Online or manually via email.

ONLINE:

We recommend that you first visit our online shop and browse through the products listed. There are many products to choose from and we will be adding products on a weekly basis.

 

Some of these products are non-personalized products that are ready to ship and also products that can be personalized with your information, photos and wording of your choosing. Please read the description of each product before you add it to your cart. If there is a product/design you like but you'd like to order it in an other colour or theme, please contact us via email to do a manual order (additional design costs may apply).

This is the most affordable way to order as you won't be charged any design or setup fees.

MANUAL ORDERS VIA EMAIL:

If you'd like to order a product/design from our online store but in an other colour or theme, please place your order manually via email. 

You can also have a look at our price lists. Our price lists is for Couture Designs which means all of these products will be designed especially for you according to your wedding's theme, colour scheme and specifications.

If you'd like to order online products as well as from our price lists, you can order both manually via email.

Any orders are welcome to be placed manually if you prefer it that way. Please make use of our SKU codes listed with each item/product.

- WHAT'S NEXT? -

After you have placed your order (online or via email), you will be contacted via email with a list of information we will need to complete your order/design. 

Couture Designs/Ready to Order:

Your design will be booked when we have received all of the information we need to do the design.

You will receive a digital design mock-up via email within a certain amount of days after receiving the relevant information from you (please see T's & C's for lead times). 

You will be given the opportunity to make changes. 

The print process will start as soon as you have signed off on the design.

 

You will be notified as soon as your order is complete and ready to ship. Delivery address/option will be confirmed and the tracking number will be provided as soon as your order has shipped.

- HAVE ANY QUESTIONS? -

Please do not hesitate to ask if you are uncertain of anything. There are no silly questions and we are here to assist. You can also send a WhatsApp to 064 820 8771 with any question or enquiry.

If you'd like to enquire about a product/design that is not showcased on our online store or on our price lists, please contact us with your idea and we'll provide you pricing or alternatives.

Please also see our FAQ.